Last updated: 17 August 2026
These Terms of Use govern your use of the ARIVD website at arivd.app, the ARIVD mobile application and related ARIVD services.
Please read these Terms carefully before using ARIVD.
By creating an ARIVD account, using the ARIVD app or otherwise using services that require acceptance of these Terms, you agree to them.
If you do not agree to these Terms, do not use ARIVD.
ARIVD is operated by:
MATTHEW ADRIAN NESBITT
United Kingdom.
Email:
In these Terms, “ARIVD”, “we”, “us” and “our” refer to the operator of ARIVD.
“You” and “your” refer to the person using the ARIVD website, app or services.
ARIVD is a personal journey-safety and reassurance app.
ARIVD allows a user to select trusted contacts, set an expected journey duration and start a journey.
Depending on the features and journey mode being used, ARIVD may provide functions including:
Features may change as ARIVD develops.
ARIVD is not an emergency service.
ARIVD does not replace:
ARIVD does not automatically know whether you are in danger.
It reacts to events and conditions supported by the app, such as a missed ARRIVED confirmation or an unanswered safety check.
If you believe that you or another person is in immediate danger, you should contact the appropriate emergency services directly rather than relying on ARIVD alone.
ARIVD is intended to provide an additional safety net, not a guarantee that harm will be prevented.
Using ARIVD does not guarantee that:
You should continue to take appropriate precautions for your journey.
When starting an ARIVD journey, you are responsible for choosing an appropriate expected journey duration.
When you reach your destination, you are expected to press:
ARRIVED
to confirm the journey has ended normally.
If ARRIVED is not confirmed before the timer expires, ARIVD may treat the journey as a missed arrival and begin its safety process.
You should therefore allow a reasonable amount of time for delays when setting a journey timer.
Where stop detection is available and active, ARIVD may use information from your device to determine whether the device appears to have remained stationary for a prolonged period.
ARIVD may then ask whether you are OK.
If you respond, the journey may continue normally.
If you do not respond, ARIVD may escalate the journey, alert your selected trusted contacts and share your location.
You understand that:
Stop detection should not be treated as a substitute for emergency assistance or personal judgement.
Some journey types may require ARIVD to use location information differently because a phone can remain physically still while travelling in a car, taxi, bus, train or other vehicle.
Where applicable, ARIVD may use location or movement information to support these journey modes.
Stops caused by traffic, stations, congestion or ordinary travel may affect the information available to ARIVD.
You should use the journey mode appropriate to your journey where such options are provided.
You are responsible for selecting appropriate trusted contacts.
You should only add someone as a trusted contact where you are entitled to provide their information and where it is reasonable for them to receive ARIVD journey or safety information.
You should make trusted contacts aware:
Trusted contacts are independent individuals.
ARIVD does not control whether a trusted contact:
Depending on your settings, selected trusted contacts may receive routine notifications such as:
Routine notifications may be optional.
The absence of a routine notification does not necessarily indicate that an emergency has occurred.
ARIVD may begin its emergency process when a supported safety trigger occurs.
Examples may include:
When ARIVD escalates, selected trusted contacts may receive information including:
ARIVD is designed so that once emergency location sharing has begun, the traveller cannot simply cancel the emergency from their own ARIVD app.
A trusted contact can confirm that the traveller is safe and resolve the alert.
When the alert is successfully resolved, emergency location sharing should stop in accordance with the app’s functionality.
This design is intended to reduce the possibility of an active emergency being dismissed from the traveller’s own device without trusted-contact involvement.
Technical failures, connectivity problems or service interruptions may affect this process.
ARIVD may provide a SHARE LOCATION feature that allows you to share your location with selected trusted contacts without waiting for an automatic safety trigger.
By using SHARE LOCATION, you are deliberately instructing ARIVD to share your location with the contacts selected for that journey or alert.
You should only use this feature when you intend that information to be shared.
Location information may depend on technologies including:
Location information may therefore:
You should not assume that an ARIVD map marker always represents a person’s precise physical location.
ARIVD relies on compatible devices and external technology.
To use relevant features successfully, you may need:
You are responsible for maintaining your device and granting the permissions necessary for the features you choose to use.
Disabling permissions may prevent some ARIVD functions from working.
ARIVD is intended for users aged 13 and over.
Users aged 13 to 17 should use ARIVD with the knowledge and permission of a parent or guardian.
If you are a parent or guardian allowing a young person to use ARIVD, you should:
ARIVD does not currently offer accounts to children under 13.
If ARIVD later supports younger users, additional parental-authorisation and age-appropriate measures may be introduced.
You are responsible for providing accurate information when creating or maintaining an ARIVD account.
You should keep your:
up to date.
You must not deliberately provide false information or impersonate another person.
You are responsible for taking reasonable steps to protect access to your device and ARIVD account.
You must not knowingly:
If you believe your account or device has been compromised, contact:
You must not use ARIVD:
We may restrict or suspend access where we reasonably believe ARIVD is being misused or where doing so is necessary to protect users, the service or other people.
ARIVD may make beta, test or Early Access versions available before a full public release.
These versions may:
If you participate in testing, feedback you provide may be used to improve ARIVD.
You should be particularly cautious about relying on beta functionality for important safety decisions.
We aim to keep ARIVD available and functioning, but we do not promise uninterrupted availability.
We may need to:
Where a significant change materially affects users, we will take reasonable steps to explain it.
ARIVD relies on or may interact with third-party services, including services relating to:
For example, ARIVD currently uses technology provided by Google/Firebase and may open external services such as Google Maps.
Those services may also be subject to their own terms and privacy policies.
ARIVD is not responsible for the independent operation of a third-party service outside our control.
If you download ARIVD through Google Play or another app store, your use of that store is also subject to the store provider’s applicable terms.
The app-store provider may have separate rules concerning:
Your privacy is important to ARIVD.
Our Privacy Policy explains:
You should read the Privacy Policy alongside these Terms.
Privacy Policy:https://arivd.app/privacy-policy/
ARIVD and its associated:
are owned by or licensed to the operator of ARIVD unless stated otherwise.
You are granted a personal, limited, non-exclusive, non-transferable right to use ARIVD for its intended purpose in accordance with these Terms.
You do not acquire ownership of ARIVD’s intellectual property by using the service.
If you provide suggestions, bug reports or other feedback about ARIVD, we may use that feedback to:
Providing feedback does not give you ownership of any subsequent ARIVD development based on general suggestions or ideas you provide.
You may stop using ARIVD at any time.
Where account-deletion functionality is available, you may request or initiate deletion in accordance with ARIVD’s account and privacy processes.
We may suspend or terminate access where reasonably necessary, including where:
Where appropriate and reasonably possible, we will provide notice.
We will provide ARIVD with reasonable care and skill and will not exclude or restrict any rights or liability that cannot lawfully be excluded or restricted.
ARIVD is nevertheless dependent on devices, networks, location services, operating systems, user permissions and third-party infrastructure that are not entirely within our control.
Subject to your statutory rights and to the extent permitted by law, we are not responsible for losses caused solely by circumstances outside our reasonable control where we have taken reasonable care.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms is intended to exclude liability for death or personal injury caused by negligence or to remove rights that consumers have under applicable law.
If you use ARIVD as a consumer, you may have statutory rights relating to digital content and services.
These Terms do not replace or remove those rights.
Under the Consumer Rights Act 2015, consumer services are subject to a requirement of reasonable care and skill, certain liability cannot be excluded, and unfair consumer terms are not binding.
ARIVD may currently provide some services free of charge or as part of Early Access or testing.
If paid features, subscriptions or other purchases are introduced, the relevant:
will be made clear before you agree to pay.
Any mandatory consumer rights relating to a purchase will continue to apply.
We may update these Terms where reasonably necessary, for example because:
The latest version will be published on arivd.app with an updated date.
For material changes, we will take reasonable steps to notify affected users where appropriate.
Where the law requires renewed agreement to revised Terms, we will request it.
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.
Nothing in this section removes any right you may have as a consumer to bring proceedings in a court that has jurisdiction under applicable law.
If you have questions about these Terms or ARIVD, contact:
MATTHEW ADRIAN NESBITT
Email:
Website:
arivd.app